Our Faqs

Our Faq

frequently asked questions

faq

Window Tinting

What does the warranty cover?

At Vision Auto Care Inc., our focus is on quality over just warranty. We guarantee professional installation with no peeling, bubbling, cracking, or installation errors. Most of our window films include a lifetime manufacturer's warranty covering both labor and product replacement.

What type of automotive window films do you offer?

We prioritize quality by offering only the best premium dyed and ceramic window films to suit every need, style, and budget. If you are unsure which to choose, our showroom features full displays of our products, and our team provides professional recommendations.

How long does it take to get automotive window film installed on my vehicle?

Installation time depends on the vehicle size and film type. Generally, tinting two front windows takes about an hour, while a complete four-door car with a rear windshield takes approximately 2.5 hours. Larger vehicles or those with multiple quarter windows will require more time.

Can I use my windows after having an automotive window film installed?

We recommend keeping your windows rolled up for at least 3 to 5 days after installation. This waiting period allows the special mounting adhesive to cure properly, preventing the film from peeling or shifting.

Can window tint add solar protection to my panoramic glass roof?

While modern panoramic glass roofs offer scenic views, factory glass often blocks light but fails to filter harmful UV and intense IR rays. Our clear, multi-layer nano-ceramic films allow you to enjoy the view with enhanced comfort and protection, maintaining the original clarity and color of your glass.

Is your window tint guaranteed not to peel or bubble?

We guarantee a perfect installation every time—meaning no peeling, cracking, or bubbling. Our specialized techniques and high-quality products ensure the job is done right the first time. Our lifetime guarantee covers product replacement and labor costs for as long as you own the vehicle.

Can window tinting really help me save on gas?

Tinting every piece of glass with our multi-layer nano-ceramic film is an investment that pays off. By rejecting infrared rays and UV light, it drastically reduces cabin heat, lessening your reliance on air conditioning. This saves gas or battery life and prolongs the lifespan of your AC unit.

Can I tint my entire vehicle including the sunroof and front windshield?

Yes, utilizing advanced multi-layer nano-ceramic films with high visibility (up to 80% VLT), we can reject up to 52% of heat and 94% of infrared rays. Since windshields and sunroofs let in the most heat, applying these clear films provides superior heat rejection while maintaining a clear view of the road and sky.

Paint Protection Film

How do you cut and install your paint protection film (P.P.F.)?

We ensure a perfect installation by using innovative cutting software and state-of-the-art digital plotters to generate precise, customizable patterns for your specific vehicle. The process begins with thoroughly washing, decontaminating, and correcting the paint. Finally, the film is professionally installed using edge sealants and alcohol-based solutions to ensure a flawless finish.

Should I ceramic coat over paint protection film (P.P.F.)?

Yes, applying a ceramic coating over P.P.F. is highly recommended. It offers enhanced protection against the sun, as UV rays can degrade the film over time. The coating helps prolong the lifespan of the film while adding an extra layer of protection.

Where can I put this paint protection film (P.P.F.) on my vehicle?

P.P.F. can be installed on any painted surface you wish to protect from scratches, chips, and stains. Popular areas include full hoods, roofs, and trunks to shield against bird droppings and sap; bumpers, mirrors, and fenders to protect from gravel and bugs; and door edges, handles, and rocker panels to guard against daily wear and road debris.

How do I wash the paint protection film (P.P.F.)? Can I use a quick detailer or detail spray?

Yes, you can use standard washes, waxes, and quick detail sprays. However, you should ensure that the products do not contain high amounts of petroleum distillates like naphtha or kerosene. Often, a good quality detail spray is all you need to maintain the shine.

Does paint protection film provide absolute clarity and protection?

Absolutely. Paint Protection Film is one of the most effective ways to preserve your vehicle's showroom finish. This tough, durable, and virtually invisible urethane film acts as a shield against road debris, insects, and stains without altering your car's color or design. It keeps your vehicle looking newer for longer and can enhance its future resale value.

Can paint protection film help prevent stone chips?

Yes, prevention is key. Rather than dealing with chips after they happen, our thick, clear urethane film protects your original paint from physical damage like scuffs and scratches. It is tougher than factory clear coat and features self-healing properties that eliminate fine swirls while resisting environmental contaminants.

Is the paint protection film 'self-healing' when exposed to heat?

Yes. Our film features an advanced top coat designed to repair itself from swirl marks and light scratches caused by daily wear. Heat from the sun or an engine warms the thermoplastic polyurethane (TPU), causing surface scratches to soften and vanish. Note that deep damage penetrating the clear coat may not fully heal.

Do you provide a warranty on paint protection film packages?

We offer a 10-year manufacturer's warranty on our packages. This comprehensive coverage guarantees against yellowing, cracking, blistering, delaminating, peeling, and bubbling. The film can be removed or replaced at any time without risking damage to your original factory paint.

Ceramic Coating

How long will the ceramic coating last on my car?

When maintained correctly, we estimate our professional ceramic coatings will provide protection for 2 to 4 years, or approximately 48,000 to 80,000 kilometers. The exact longevity depends on several environmental factors and how well you care for your vehicle.

Why should I choose ceramic coating for my vehicle?

We offer ceramic coating because it provides a wide range of advantages, including a deep, candy-like gloss and hydrophobic properties that make cleaning effortless for you. It serves as a durable shield against UV rays, chemical stains, water spots, and light surface scratches.

Will this coating protect my car from rock chips?

While we apply ceramic coating to help prevent minor surface scratches, it is not designed to withstand the high-impact force of rock chips. For robust protection against stone chips and heavier road debris, we strongly recommend you consider our Paint Protection Film (PPF) instead.

How long will you need to keep my car for the coating?

We generally need your vehicle for 1 to 3 days. The timeline varies based on your vehicle's size, the condition of the paint, and the specific package you choose. Our service involves meticulous steps such as surface preparation, paint correction, precise application, and curing time.

Does the ceramic coating have a 'self-cleaning' formula?

Yes, our coatings utilize a 'self-cleaning' technology where water encapsulates dirt and debris, rolling off the surface effortlessly. While this hydrophobic effect significantly reduces dirt buildup and makes washing easier for you, we still recommend regular maintenance washes to ensure the coating lasts as long as possible.

Does the coating give my vehicle a scratch-resistant surface?

By creating a hardened sacrificial layer, our ceramic coating increases your vehicle's resistance to light marring and surface scratches. While it adds durability, we want to be clear that it is not entirely scratch-proof. Proper maintenance is key, and for heavy-duty protection against physical damage, P.P.F. is our recommended choice.

Will the coating protect my vehicle against environmental damage?

Absolutely. We apply it to act as a barrier against seasonal elements and daily wear. The coating provides exceptional defense against UV rays, extreme heat, acid rain, and hard water, significantly reducing the risk of corrosion, staining, and chemical etching on your vehicle.

Does the coating provide protection from UV oxidation?

Yes, our coating forms a molecular bond with your paint to prevent oxidation and fading caused by harsh UV exposure. This ensures your vehicle's color remains vibrant and the finish stays brilliantly glossy for years to come.

Automotive Detailing

What time of year is best to detail a vehicle?

While many experts suggest summer and autumn are ideal, we believe every season is the right time. Winter and spring bring their own challenges that can damage your vehicle, so year-round care is essential to protect it from seasonal wear and tear.

How long does it take to get my vehicle detailed?

The duration depends entirely on the package you select and your vehicle's condition. A simple interior refresh might take around two hours, whereas a comprehensive deep clean could span up to two days. We assess your car's specific needs to give you an accurate timeframe.

What are the benefits of automotive detailing?

Detailing offers comprehensive benefits beyond just a clean look. It preserves and corrects your paint, eliminates odors, protects upholstery from stains, and removes health hazards. Ultimately, it increases driving safety and is a cost-effective way to maintain your vehicle's resale value.

What is the difference between washing and detailing a vehicle?

The key difference lies in the depth of care. While a standard wash cleans the surface to remove loose debris, detailing is a restorative maintenance service. We deep clean and condition both exterior and interior components, significantly extending the life and beauty of your vehicle compared to a simple surface wash.

Why is it recommended to get my car detailed regularly?

We typically recommend a deep clean 2 to 3 times a year, or every 4 to 6 months, depending on your driving habits. Regular detailing doesn't just keep your car clean; it actively protects both the interior and exterior from damage, preserving your investment, increasing resale value, and ensuring a safer, healthier driving environment.

Can your paint correction services restore my car's paint?

Yes, our specialized paint correction service can effectively restore your vehicle's paint to its original glory. By using advanced machines and compounds to remove microscopic layers of clear coat, we eliminate minor scratches, swirl marks, and blemishes, bringing back the vibrant color and glossy shine you loved when it was new.

Do you offer undercarriage washes and engine shampooing?

Yes, we offer these services to extend your car's lifespan and improve performance. An undercarriage wash removes corrosive salt and mud build-up that leads to rust, while degreasing and shampooing the engine clears away grime that can clog essential components. We recommend this 1-2 times a year.

Do you offer an express cleaning service if I am in a hurry?

Yes, designed for newer or well-maintained vehicles, our Express Service is a quick in-and-out solution. Taking just 30-45 minutes, it fits perfectly into a busy schedule, providing a basic exterior wash along with a quick interior vacuum and wipe-down to keep your car spotless without the wait.

REQUEST A CONSULTATION

Fixton
Fixton
Fixton
Fixton
Fixton